We discuss why the human factor is so important in innovation, what role purpose plays in aligning business and customer needs and why the first step in becoming more customer centric is making the decision and commitment to become customer centric.
Watch the full interview below.
About Damir Kusar
Damir Kusar is experienced in and passionate about Innovation, Technologies, Digital Transformations and Business Design.
He loves to explore the future and to build future-oriented businesses which create services, products and new businesses with a high value for the customer, business and humanity.
He explores trends, technologies, innovations, moonshots and sustainability. In his remaining available time, he likes to think, write and talk about these topics and simply explore the new.
Damir has a background in Computer Science, but evolved through his professional life and further education and gained new expertise in various fields and industries.